Terms & Conditions

By accessing the website www.QuitX .in (the ‘website’) or our iOS and Android applications (the ‘apps’), you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this website or the apps. The materials contained in this website are protected by applicable copyright and trademark law.

Enabler in tobacco cessation

Our apps should not be used as a medical device or prescription or in place of professional medical advice. The apps help guide you through your own personalised journey to quit tobacco and is to be used as a tool for self-help and realisation about your tobacco consumption habits. It should not be used as a diagnostic or therapeutic tool. The apps collect patient-related data which cannot be used to diagnose tobacco-related or any other chronic illnesses.

All information on our apps and website has been created as an educational resource, and should not be used as a substitute for proper and personalised professional medical advice or be used to make decisions about your health.We also cannot answer any medical queries either through the apps or via email or any other means.

Use License

Permission is granted to temporarily download one copy of the materials (information or software) on our website and apps for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

1. modify or copy the materials;

2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

3. attempt to decompile or reverse engineer any software contained our website or apps;

4. remove any copyright or other proprietary notations from the materials; or

5. transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.


All solution elements, brands, logos, drawings, graphics, graphic charts, icons, texts, training and nutrition content, applications, scripts, functionalities, as well as their selection or combination appearing on the solutions, are the exclusive property of QuitX, and are subject to protection under applicable copyright and industrial property laws.

QuitX grants the user only a strictly personal, non-exclusive, and non-transferable right of use of all elements of the solutions, which does not entail any transfer of the rights referred to above. As such, the user shall refrain from any use contrary to their purpose, namely the regular use of the solutions, in particular, to copy, reproduce, modify, distribute, display or sell, by any means or form whatsoever, in whole or in part, any element of the solutions, for any purpose whatsoever, including commercial, without QuitX’s prior written consent. In the absence of such authorisation, QuitX may immediately terminate and delete the user’s account without justification, and without refund, with or without cause, without notice, and take any appropriate action, including legal action.

All elements of the solutions, including their documentation, remain the full property of QuitX. The user is expressly forbidden to use the elements of the solutions in a manner that does not comply with these conditions, including the following :

  • any reproduction of the solutions, in any way and on any medium whatsoever, in particular by modification, merging or inclusion in another software and/or alteration of the documentation that comes with it ;
  • any translation, adaptation or arrangement of solutions ;
  • any supply of solutions, in whole or part and by any means ;
  • any change to or intervention in the solutions, of any nature whatsoever, including to correct errors likely to affect the functioning of the solutions, provided that the right to correct such errors is reserved solely to QuitX ;
  • any disclosure, marketing or use of the solutions for the benefit of third parties as well as any training of others in the use of all or part of the solutions.


Cancellation & returns

If you purchase a subscription through the QuitXiPhone app or the Apple iTunes Store the sale is final and we cannot provide a refund. Your purchase will be subject to Apple’s terms and payment policy, which also may not provide for refunds. If you purchase a subscription through the Google Play store the sale is final and we will not provide a refund. Your purchase will be subject to Google’s terms and payment policy, which also may not provide for refunds.

If you purchase your Subscription via our website, you can cancel the renewal of your subscription at any time by contacting us by email. You will not receive a refund for the fees you already paid for your current subscription period and you will continue to receive the Services ordered until the end of your current Subscription period. All payments made are non-refundable and non-transferable except as expressly provided in these Terms.

QuitX reserves the right to cancel your order if your credit card is declined, if we suspect the order is fraudulent, or in other situations QuitX deems appropriate in its sole discretion. QuitX will not charge you or refund the charges for orders that we cancel. If you have any objections or concerns regarding charges, you agree to raise them with QuitX first. You agree not to cancel or reject any credit card or third-party payment processing charges unless you have made a reasonable attempt at resolving the matter directly with QuitX.

You must cancel your Subscription before it renews to avoid the billing for the next Subscription period. The renewal subscription fees will continue to be billed automatically until cancelled. Refunds cannot be claimed for any partial subscription period.


We regularly review our educational material to ensure they are up-to-date and meet a reasonable standard of accuracy. However, the materials on our website and apps are provided on an ‘as is’ basis with no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

Also, we do not market any Nicotine Replacement Therapy (NRT) products and have no vested interests in any of the products we recommend. The user is free to choose whether or not to opt for NRT products and it’s the complete discretion of the user. We do not take any responsibility for any side effects experienced by user during the usage of NRT products. The user is recommended doing a complete research on the NRT products and make an informed decision on the same. 


In no event shall we be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website or apps, even if we or an authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of materials

The materials appearing on our website or apps could include technical, typographical, or photographic errors. We do not warrant that any of the materials on its website or apps are accurate, complete or current. We may make changes to the materials contained on its website or apps at any time without notice. However we do not make any commitment to update the materials.

External Links

We have not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked website is at the user’s own risk.

Non-compliance with these general terms and conditions of use

In the event of non-compliance by the user with any of the provisions of these general terms and conditions of use or the supply of inaccurate or misleading information, and/or the impersonation of a user, QuitX reserves the right to suspend or terminate the user’s member account immediately and without compensation and to refuse access, temporarily or permanently, to all or part of the features.

Force majeure

The obligations stipulated in these general conditions shall be suspended in the event of an act of force majeure. QuitX cannot be held responsible for any delay or non-performance of services. If the force majeure event lasts more than forty days, either party may terminate the current package with immediate effect, without compensation.

Changes to this contract

QuitXreserves the right to modify these General Terms and Conditions. In this case, the user will be informed of these changes at the same time as the uploading of the new General Terms and Conditions.

QuitX invites the user to refer to the General Terms and Conditions at each visit in order to consult the latest version of these Terms and Conditions available, at all times available online.